Mediation
I am engaged in mediation when communication between parties has reached a point where direct negotiation is no longer productive, but the underlying commercial relationship or outcome still matters.
In these situations, the goal is not to reframe the problem, but to create the conditions for the parties to continue working through it directly, with support.
My role in mediation is active in presence but restrained in decision-making.
The outcome is decided by the parties themselves. I focus on maintaining forward movement in conversations that have become stuck, tense, or repetitive, and ensuring that discussions remain anchored in what is still commercially possible.
The work often involves managing intensity, reducing escalation in real time, and helping parties stay engaged long enough to find workable ground.
When mediation becomes necessary
Mediation is typically appropriate when negotiations are no longer progressing, communication has become defensive or fragmented, and parties are no longer able to maintain direct and productive dialogue without external support.
In most cases, the commercial relationship has not fully collapsed, but it can no longer function without intervention in the communication process.
How I typically work in these situations
Each situation is different, but my involvement usually focuses on re-establishing a working communication dynamic between the parties and keeping the process grounded in practical, decision-oriented discussion.
This often means working directly in sessions where positions are strong, emotions are present, and progress depends on maintaining clarity under pressure rather than expanding theoretical options.
When communication between parties has reached a point where direct negotiation is no longer productive, mediation can provide a way to continue the process.
If you would like to explore whether mediation is appropriate for your situation, you can get in touch to discuss the context of the case.